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What should I do if I experience technical issues with my trading platform?
What should I do if I experience technical issues with my trading platform?
Updated over 3 months ago

If you encounter technical difficulties while using your trading platform, such as execution delays, platform crashes, or connectivity issues, you should immediately contact Atlas Funded’s customer support team. Provide as much detail as possible about the issue, including any error messages, screenshots, or specifics about the trade(s) affected.

In cases where the technical issue is confirmed to have caused a breach of the trading rules, Atlas Funded will investigate and may reinstate your evaluation or funded account. Prompt reporting of technical issues is key to resolving them quickly and minimizing disruption to your trading activities.

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