Help
Support
How to reach the Atlas Funded team, and what to include so we can answer on the first reply.
Contact us
| Channel | Best for |
|---|---|
| Live chat in the dashboard (bottom-right bubble) | Account questions while you are signed in |
| Email support@atlasfunded.com | Anything that needs a paper trail: payouts, KYC, billing |
| Discord discord.gg/atlasfunded | Community, announcements, payout proofs |
Help us answer faster
Include these in your first message:
- The account number (shown on each card on the Accounts page).
- The platform (MT5, TradeLocker or Match-Trader).
- For a breach or deduction: the time (UTC) and the ticket numbers of the trades involved.
- For a payout: the date you requested it and the method.
Check your Statistics page first
Most "why was my account breached?" questions are answered by the drawdown floors and the daily reset countdown on your account's Statistics page.
Last reviewed 27 September 2026. Rules shown are read from the Atlas risk engine.